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Quest Hotel Darmo - Surabaya By Aston, Surabaya

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From17US$ /night
Check-in
31Jan2025Select date
Check-out
01Feb2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Ronggolawe Street No. 27 - 29, Surabaya, Indonesia

Quest Hotel Darmo - Surabaya by Aston is situated on Jalan Ronggolawe in the central area of Surabaya, Indonesia. The hotel offers convenient access to local attractions such as the Surabaya Zoo and Taman Bungkul. Known for its modern design and comprehensive amenities, it caters to both business and leisure travelers. Surabaya is recognized as one of the cleanest cities in Indonesia, adding to the significance of this hotel.

Location

Located in a central area, the hotel is just a short drive from key attractions like Surabaya Zoo and Tunjungan Plaza. Access to the hotel is straightforward, being only 12.5 miles away from Juanda Airport. The surrounding area features numerous business and shopping options, providing convenience for guests.

Rooms

The hotel features 120 rooms and suites designed with contemporary elegance, ensuring a comfortable stay. All accommodations are air-conditioned and equipped with a flat-screen satellite TV, minibar, and safety deposit box. Guests enjoy complimentary WiFi and a designated workstation in each room. Bathrooms are fitted with shower facilities and essential toiletries.

Eat & Drink

On-site dining is available at Crystal Cafe, where guests can enjoy a daily buffet breakfast and traditional Indonesian dishes. The restaurant also includes a bar/lounge area, providing a place for guests to relax. Additional dining options are located within a 10-minute drive from the hotel, offering a variety of culinary experiences.

Leisure & Business

Quest Hotel Darmo provides a range of leisure facilities including an outdoor pool and a fitness center, which guests can use for free. The hotel is equipped with four meeting rooms featuring modern technology suited for small to medium gatherings. An experienced events team is available to assist with planning and execution of events.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior Room
Max:
2 persons
23 m² 
Bed options:
1 Double bed
City view
Shower
Air conditioning
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Executive King Suite
Max:
2 persons
42 m² 
Bed options:
1 Double bed
City view
Shower
Bathtub
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Suite
Max:
2 persons
33 m² 
Bed options:
1 King Size Bed
City view
Shower
Bathtub
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Getting around

A list of all available modes of transport

City Center
Surabaya 1.6 mi
Airports
Juanda (SUB) 10.8 mi
Abdul Rachman Saleh (MLG) 51.9 mi
Train
Gubeng Train Station 1.7 mi
Pasar Turi Train Station Surabaya 2.6 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Elevator
  • Smoke detectors
  • Fire extinguishers
  • Key access

Sports & Fitness

  • Fitness center

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Dining

  • Restaurant
  • Bar/ Lounge area

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Spa & Leisure

  • Outdoor swimming pool
  • Spa & wellness center
  • Massage

Room features

  • Air conditioning
  • Mini-bar
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Ronggolawe Street No. 27 - 29, Surabaya, Indonesia
Map view
Ronggolawe Street No. 27 - 29, Surabaya, Indonesia
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Jl. Teuku Umar No.28 DR. Soetomo

Reviews and Ratings

Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
strategic location
friendly staff
beds need improvement
overcharged dining
7.6/10
Very good
Rooms
7.4
Location
8.2
Service
8.5
Dining
7.7
Guest reviews
7.6/10
based on 10 reviews
7.3
7.3/10based on 222 reviews
Dennis
United States of America, May  2024
6.2/10

My stay at the hotel was a mix of good and not-so-good experiences. The rooms were clean, spacious, and bright, but had a musty smell and unfortunately, I discovered bed bugs in the morning. The service was very friendly and accommodating to my relative with disabilities, although there was an issue with honesty. The location was quite good, near some nice coffee shops and within walking distance to popular places. The dining experience had a nice variety of Indonesian foods but was lacking in some options. The hotel facilities were okay, though not exceptional.

Rooms
5.0
The rooms were clean, spacious, and bright, but unfortunately, there was a musty smell and even bed bugs found in the morning.
Service
7.0
The service was very friendly and helpful, especially towards my relative with disabilities, although there was an issue with honesty.
Location
8.0
The location was quite good, near some good coffee shops and strategic to the city center, making it convenient for exploring.
Dining
6.0
The dining experience offered a good assortment of Indonesian foods but could have had more variety in the options.
Facilities
5.0
The hotel facilities were of a lesser quality and could be improved.
James
United States of America, March  2024
8.0/10

The hotel offers clean and comfortable rooms with helpful and friendly staff. While the dining experience is standard, the strategic location is a major advantage. Good value for money overall.

Rooms
8.0
My room was clean and comfortable, providing a cozy stay.
Service
9.0
The staff was very friendly and accommodating throughout my stay.
Location
9.0
The location is very strategic, close to key areas and attractions.
Dining
7.0
The dining options were standard but satisfactory considering the price point.
Facilities
7.0
The hotel's facilities are standard and functional, meeting basic needs.
Neil
United Kingdom, February  2024
8.0/10

The hotel offers modern and comfortable rooms with a beautiful city view on the 9th floor. The staff is very friendly and quick, providing satisfactory service. The location is nice and easily accessible, although noisy on Saturday night from a nearby karaoke hall. The dining experience during breakfast was superb with a variety of local and continental food. The facilities are well-maintained, making it a great value for money option.

Rooms
8.0
The rooms on the 9th floor were modern and clean with a beautiful view of the city.
Service
8.0
The staff is very friendly and quick in providing service.
Location
7.0
The hotel's location is nice and easily accessible, near the city center.
Dining
9.0
The breakfast was superb with a variety of local and continental food.
Facilities
8.0
The facilities are well-maintained, providing a great experience overall.
Joseph
United States of America, February  2024
8.0/10

My stay at the hotel was a mix of highs and lows. The room was extremely roomy with a very comfortable king-sized bed and well-functioning amenities, but unfortunately, I discovered bed bugs in the morning. The service was top-notch with very friendly and helpful staff, but it fell short with only providing very small complimentary water bottles. The location was strategic, near major attractions, but there was a shortage of soap and shampoo in the shower area. The dining experience was great with tasty Indonesian dishes, yet the variety could have been a bit better. The facilities were good overall, but there were a few minor drawbacks. The price was reasonable, reflecting the value for money.

Rooms
8.0
The room was tidy, with a nice view, clean bathroom, and all functions working well. The bed was exceptionally comfortable with long pillows that covered the entire head area.
Service
9.0
The staff was very good and friendly, always ready to assist with a smile and helpful in finding available rooms, but I wish they offered larger complimentary water bottles.
Location
8.0
The location was strategic, near Tunjungan Plaza and the Car Free Day area, making it convenient for exploring the city's center and major attractions.
Dining
8.0
The dining experience was enjoyable with a variety of Indonesian foods and some Western options, offering a delicious spread and changing menu daily.
Facilities
7.0
The facilities were good, but some areas could use improvement.
Daniel
United States of America, January  2024
8.0/10

I had a pleasant stay at the hotel; the rooms were nice and clean, and the service was very friendly. The location was convenient, and the dining experience was good overall. However, there were limited dining options available.

Rooms
8.0
My room was big enough and clean.
Service
9.0
The staff was courteous and friendly.
Location
8.0
The hotel is in a strategic location, just across from Taman Bungkul where we usually enjoy good Rawon.
Dining
7.0
The dining experience was good and balanced, although with too few variants.
Facilities
8.0
The hotel provided all the necessary facilities and amenities.
Arthur
United Kingdom, December  2023
8.0/10

The hotel offers a stunning view of the city from the modern and clean rooms on the 9th floor, although they look a bit older than the photos. The staff are friendly and helpful, making payment and check-out easy, but could enhance the greeting at arrival. The location is convenient, close to Taman Bungkul and an easy reach to the city center, although not near malls or restaurants. Dining options provide a variety of local and continental breakfast choices, and facilities are satisfactory.

Rooms
8.0
The rooms are modern and clean with a beautiful city view, although slightly older than depicted in photos.
Service
8.0
The staff were really friendly and helpful till check-out, although initial greetings could be improved.
Location
8.0
The location is convenient with easy access to Taman Bungkul and the city center, yet lacks proximity to malls and restaurants.
Dining
9.0
The dining experience offers a superb spread of local and continental breakfast options, although lacking nearby restaurant choices.
Facilities
7.0
The hotel provides satisfactory facilities for a comfortable stay.
Robert
United Kingdom, December  2023
7.4/10

The hotel offers a mix of positives and negatives. The rooms need some improvements with lighting issues and old beds, but the staff is friendly and polite. The location is strategic, near public places, although a bit far from the old town. Dining was good, but overcharged for bottled water. Facilities are decent but could be better for the price paid.

Rooms
6.0
The rooms had some issues with lighting and old beds.
Service
9.0
The hotel staff were extremely friendly and polite.
Location
8.0
The location is strategic, near public places and Taman Bungkul.
Dining
7.0
The dining experience was good with Indonesian food.
Facilities
7.0
Standard facilities that could be improved for the price.
strategic location
beds need improvement
Lloyd
United Kingdom, November  2023
8.2/10

The hotel rooms were extremely roomy with a very comfortable king-sized bed, very spacious, tidy, with a nice view, clean bathroom, and all functions working well. The bed was super comfy with long pillows covering the whole head area. Overall, it was okay.

Rooms
8.0
The rooms were spacious with a very comfortable bed and nice amenities.
Service
9.0
The staff welcomed me warmly, provided complimentary water bottles, clean and comfortable rooms with fresh aroma, and attentive service.
Location
9.0
The hotel is near the city center, strategic, close to Tunjungan Plaza, and the Car Free Day area, making it a convenient location.
Dining
7.0
The dining experience was great with delicious food varieties. However, the pricing for some items was a bit high.
Facilities
8.0
The facilities were modern and functional, enhancing the overall stay experience.
Carl
United States of America, September  2023
8.6/10

My stay at the hotel was lovely! The rooms were clean and comfortable, though some maintenance is needed. The staff was very friendly and helpful, going above and beyond to ensure a pleasant experience. The location was great for me, but there were some cleanliness issues in the restaurant. The dining experience was fantastic with a wide variety of delicious options. The facilities were excellent, offering everything I needed for a comfortable stay.

Rooms
8.0
The rooms were clean, nice, and quite big, even if some maintenance is needed.
Service
9.0
The staff was very friendly and went over and above to be helpful.
Location
8.0
The location was good for me, and it was quite close to some good coffee shops.
Dining
9.0
The dining experience was great with tasty options and a good variety.
Facilities
9.0
The facilities were excellent and met all my needs during the stay.
friendly staff
maintenance needed
John
United Kingdom, July  2023
8.2/10

The hotel offers clean and comfortable rooms with some minor maintenance needed, but overall satisfactory. The service is friendly and they offer various useful amenities. The strategic location provides easy access to shopping and dining options. However, some improvements are necessary in room lighting and cleanliness in certain areas.

Rooms
7.0
The rooms are clean, nice, and quite spacious, although maintenance is needed in some areas. The view is pleasant, and the bed is very comfortable with long pillows covering the entire head area.
Service
8.0
The service provided clean and comfortable rooms with particularly clean bathrooms and a fresh aroma. The staff is helpful and available for assistance when needed.
Location
9.0
The location is very strategic, with easy access to malls and dining options. It is close to the downtown area and major shopping centers.
Dining
8.0
The dining experience was good, with delicious food options and a changing menu daily.
Facilities
9.0
The hotel offers a range of facilities and services, including room service, car hire, and tours/ticket assistance.
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Check-in
31Jan2025Select date
Check-out
01Feb2025Select date
Rooms and Guests2 Guests, 1 Room